Last Updated: January 5, 2026
1. OUR COMMITMENT
Hotel Elysium (“Company”, “we”, or “us”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website, located at www.thehotelelysium.com, is easy to use.
2. CONFORMANCE STATUS
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Hotel Elysium strives to conform to WCAG 2.1 Level AA standards. We monitor our site regularly to maintain these standards so that our content is accessible to users who rely on assistive technologies, including screen readers and keyboard-only navigation.
3. ACCESSIBILITY FEATURES
To assist our users, we work to ensure the following features are maintained across the Services:
4. LIMITATIONS AND ALTERNATIVES
Despite our best efforts to ensure accessibility of the Hotel Elysium website, there may be some limitations. In some instances, we may use third-party services (such as integrated maps, social media sharing tools, or booking engines) that are not fully under our control.
If you encounter an accessibility barrier on our site, please contact us immediately, and we will work with you to provide the information or complete your transaction through an alternative method.
5. FEEDBACK & CONTACT INFORMATION
We welcome your feedback on the accessibility of the Hotel Elysium website. Please let us know if you encounter any barriers or have suggestions on how we can improve your experience:
We aim to respond to accessibility feedback within 2–5 business days and to propose a solution as quickly as possible.
6. FORMAL COMPLAINTS
If you are not satisfied with our response to your accessibility-related inquiry, you may contact us again to escalate your concern. We are committed to resolving any issues regarding the accessibility of our digital services in a timely and fair manner.