Job Summery :
Are you the face of hospitality? Hotel Elysium is looking for a vibrant, detail-oriented Guest Service Agent to join our Front Office team. As the first point of contact for our guests, you will handle check-ins, check-outs, and provide expert local recommendations to ensure a memorable stay in Ely
Key Responsiblities :
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Greet guests warmly and manage the check-in/check-out process via our PMS system.
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Handle guest inquiries and resolve complaints with professional grace.
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Manage multi-line phone systems and coordinate with Housekeeping for room readiness.
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Process payments and maintain an accurate cash drawer.
Job Requiements :
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Previous experience in hospitality or high-end customer service.
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Strong communication skills and a “guest-first” mindset.
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Ability to work weekends and holidays.
Job Title : Front Desk Guest Service Agent
Department : Management.
Employment Type : Full-time,
Salary Range : $19.00 - $22.00 per hour
Experience Level : Entry Level,
Shift : Day Shift
